Elevating the Egg Donor Journey: How Everie Partnered with LEVY Health to Modernize Screening
At Everie, we believe that donors deserve a screening process that's thorough, transparent, and respectful of their time. That's a high bar—and one we're proud to meet through our partnership with LEVY Health.
Since integrating LEVY Health's platform, we've seen donor satisfaction soar, timelines accelerate, and meaningful feedback from donors who feel informed, supported, and confident throughout their journey. Below, LEVY Health shares how this partnership has transformed the screening experience while maintaining the personal care that we are known for at Everie. This case study shows what's possible when innovation and empathy work together.
Case Study: Elevating the Egg Donor Journey
Overview
Everie represents the next generation of egg banking. Since opening in October 2023, the team has championed thoughtful, transparent decision-making for both intended parents and donors.
In 2024, Everie partnered with LEVY Health to modernize and streamline the egg donor screening experience. Together, the teams focused on enhancing donor satisfaction, shortening eligibility timelines, and reducing administrative workload — all while maintaining the clinical precision and warm, informed experience that defines Everie’s approach.
Through this collaboration, Everie transformed how donors progress from initial application to medical readiness. The result: a faster, smoother, and more empowering journey that reflects Everie’s commitment to excellence in reproductive care.
Challenge
Egg donor screening has traditionally—and rightfully—required multiple steps: intake forms, lab testing, results interpretation, and final eligibility confirmation. While clinically thorough, this process often extends over several months and demands extensive manual coordination from staff.
Everie recognized that this complexity, though necessary for safety and quality, could be streamlined without compromising precision or ethics.
Their goal was to remove these pain points by introducing a system that could:
Simplify the donor experience with clear, guided steps
Automate lab ordering and results interpretation to save staff time
Ensure ethical, informed decision-making through transparent education and easily accessible results
Solution
LEVY Health’s platform was seamlessly integrated into Everie’s donor workflow to manage the pre-screening and eligibility process.
Key features included:
Digital Reproductive Health Assessment to prequalify donors before clinical screening
Automated Lab Ordering for AMH, hormone panels, infectious disease testing, and carrier screening through national lab networks
Instant Clinical Interpretation and Triage powered by LEVY Health’s evidence-based algorithms
Secure, Donor-Friendly Dashboard providing transparent access to test results, educational resources, and next steps
This combination of automation and thoughtful human support allowed Everie’s team to focus on personalized care while ensuring every donor felt both cared for and informed throughout their journey.
Results
The partnership produced exceptional feedback and measurable impact across key areas:
High Satisfaction: With an NPS of 83, donors consistently described the process as easy, clear, and stress-free.
Improved Confidence: Participants emphasized feeling informed and supported, with all decisions explained transparently.
Operational Efficiency that Pays for Itself: Our algorithms were able to catch two donors whose cycles very likely would have had to be canceled, saving Everie an estimated $60,000.
Accelerated Timeline: The average time to complete the fl ow was 29 days! The overall screening process was shortened, helping Everie move promising candidates forward faster.
What Donors Are Saying
“They were so easy to work with! Coming from a first-time egg donor I was nervous about all the steps — they were great and I’d recommend them to anyone.”
“Everything just felt simple and easy to navigate.”
“It was a smooth, quick, and easy process. My results came back fast.”
“I felt very knowledgeable and didn’t feel uncomfortable — all my decisions were informed.”
These testimonials highlight what matters most in the donor experience: clarity, comfort, and trust.
Impact
By aligning technology with empathy, Everie and LEVY Health have demonstrated how automation can enhance—not replace—the human touch in reproductive care. The partnership has led to:
A streamlined donor experience with fewer barriers and less confusion
Higher donor engagement and satisfaction throughout the process
Operational scalability to support Everie’s continued growth
The success of this collaboration underscores LEVY Health’s mission to empower both clinics and donors through intelligent, compassionate technology.